Free security consultation
Talk with us about the security risks your business may be missing.
An employee may have opened a fake sign-in page, a device may be behaving differently, or a newly identified threat may require a look back. Start with the concern; we’ll discuss realistic visibility and next steps.
Service details
Coverage, operation, and limitations.
How does Icefall create security visibility?+
A separate collection appliance receives copies of records made available by compatible network equipment, including connection and DNS information when supported. Your existing router, firewall, gateway, or DNS service continues doing its normal job.
Does Icefall provide or manage the firewall?+
Your existing firewall or router continues filtering and routing traffic. The Icefall collection appliance only receives copies of compatible records for analysis, while your IT team remains responsible for firewall configuration and network changes.
Does it require software on employee devices?+
The service uses a dedicated appliance and compatible network infrastructure. This network-based view can still reveal phishing-domain visits, repeated unusual connections, and unexpected destinations associated with a source device.
How is the security information analyzed?+
AI-assisted tools may process authorized log records or extracts, and a human security expert reviews the resulting report before delivery. Because a cloud-based AI service can receive data used in the analysis, the proposed service scope identifies approved processing, access, retention, and deletion arrangements before collection begins.
Is this a SOC or incident-response service?+
Weekly or monthly expert review can find recurring connections, historical contact with a newly identified malicious domain, DNS anomalies, and after-hours traffic changes. The service doesn't provide 24/7 monitoring or emergency incident response.
Will it see everything on our network?+
Records provided by compatible routers, firewalls, gateways, DNS, DHCP, VPN, wireless, and flow sources can identify devices, destinations, timing, and traffic patterns. The service can't show every endpoint process, local file action, or the contents of encrypted communications.
Where does Icefall work?+
Icefall Security is based in Toronto and supports businesses across Canada. Installation arrangements depend on the location and engagement.